Privacy Policy

Account information

• Email address
• Password (stored encrypted; we never see your plain-text password)
• TikTok handle (username) linked to your account

Usage data

• Pages visited, features used, and time spent on the platform
• Device type, browser, operating system, and IP address
• Referral source (how you found FollowVault)

Transaction data

• Coin purchase history, amounts, and dates
• Payment method type (e.g., card last four digits, via our payment processor — we do not store full card numbers)

Communications

• Support emails or messages you send us

We use your data to:

• Create and manage your FollowVault account
• Process coin purchases and track your balance
• Operate the follower exchange (match you with other creators)
• Send transactional emails (receipts, account alerts, password resets)
• Send product updates and promotional emails (you can opt out at any time)
• Detect and prevent fraud, abuse, or bot activity
• Improve and develop the platform

We do not sell your personal data to third parties.

We share data with trusted third-party providers only as necessary to operate FollowVault:

Each provider is bound by their own privacy policy and data processing agreements.

FollowVault uses cookies and similar tracking technologies to:

• Keep you logged in
• Remember your preferences
• Analyze how the platform is used (via anonymous analytics)

You can control cookies through your browser settings. Disabling cookies may affect some platform functionality.

We retain your data for as long as your account is active. If you close your account, we delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or financial compliance purposes (e.g., transaction records).

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Delete your account and associated data
• Object to or restrict certain data processing
• Export your data in a portable format

To exercise any of these rights, contact us at privacy@followvault.app. We will respond within 30 days.

FollowVault is not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

We use industry-standard security measures to protect your data, including encrypted data transmission (HTTPS) and encrypted storage of sensitive fields. No system is 100% secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. We will post the updated policy with a revised “Last updated” date. Material changes will be communicated by email or a prominent notice on our website.

Privacy questions or requests? Reach us at privacy@followvault.app.